- Flat rate shipping charge per order for any number of prints is $9.95 for customers shipping to destinations within the United States.
- Flat rate shipping charge per order for any number of prints is $14.95 for customers shipping to destinations outside of the United States.
- Most orders are shipped within in 1 – 3 business days.
- If you have not received your order after 7 business days for US residents please contact me and I will find out where your shipment is and make sure it gets to you.
- For international customers the shipping times can vary greatly. If after two weeks you have not received your order, contact me so that I can help you.
- If you need your prints order in time for a special event (such as a holiday or birthday gift) then please contact me before purchasing to ask about expedited shipping options. I’ll work with you to make sure your order arrives when you need it to.
Returns, Exchanges, Refunds
- All prints are thoroughly examined by the artist to ensure that they look as they are intended to. Due to difference in computer monitors or mobile device screens, some color/contrast differences from the actual print may occur.
- All possible precautions are taken to avoid shipping damage. If shipping damage does occur, please contact me immediately and I will see to it that your damaged print(s) order is replaced as soon as possible.
- Returns and/or refunds are not possible at this time unless an exception is made by the artist on a case by case basis. If you are dissatisfied with your print(s) order, please contact me and a solution will be found which may or may not include replacement print(s) and/or store credit.
If you have any questions about shipping, returns, or anything else about purchasing prints from Dream 9 Studios, please feel free to contact me at any time and I will reply as soon as possible.